The satisfaction of our customers is the yardstick for our business and the basis of our company’s success. We view their requirements as a challenge, which constantly demands and extends our know-how. As specialists in automated cleaning and disinfecting with decades of experience we are able to find a solution to any problem.

For us a high level of customer satisfaction is at the same time both a stimulus and a confirmation that our achievements meet your expectations: in the quality of our products and services, in our reliability, in our company image, in our employees and our business dealings.

We are not satisfied just to check the quality of our products, our behaviour and our procedures; we want to plan quality, produce quality and live and represent quality.

“Product quality” is a very important component, just like the quality of our performance in the fields of consultation and service.

“Quality” covers all phases of all processes, from design and development through production right up to customer service. There is always a human being at the heart of all quality measures, whether this is an employee, a customer or one of our suppliers. If everyone is conscious of quality, this secures quality from the outset. We therefore expect quality-consciousness not only from our employees, but also from our suppliers.

Our quality management system ensures that procedures, competences and responsibilities are described in detail. Internal processes are constantly examined and their efficiency improved. Consistent application of the rules and repeated evaluations guarantee fulfilment of the demands for quality in our products and services. This likewise applies to our demands concerning work safety and environmental protection.

As Chemische Fabrik Dr. Weigert GmbH & Co. KG we define our internal processes on the basis of a quality management system in accordance with DIN EN ISO 9001:2000 and DIN EN ISO 13485 for medical devices.
In addition, this system fulfils the requirements of environmental management in accordance with DIN EN ISO 14001 and the demands of the national guidelines for industrial safety management systems.

Our goal is to constantly improve the effectiveness of the system regarding both customer satisfaction and procedures. -